Hibajigame's Privacy Policy

1 Introduction & Commitment

Welcome to Hibajigame. This Privacy Policy explains how we collect, store, and use the personal information of users on the Hibajigame platform.

We believe data protection is not merely a legal obligation — it is an ethical responsibility to our players. At Hibajigame, every transaction, every login, and every exchange of information is handled to the highest security standards.

This Privacy Policy complies with international data protection law (including GDPR) and applicable local regulations. By using the Hibajigame platform, you agree to the terms of this policy.

2 What information we collect

Hibajigame collects only the minimum information necessary to provide you with our services. The data we may collect includes:

We never collect unnecessary or excessive information. Hibajigame does not collect sensitive data such as your religious beliefs, political views, or health information.

3 Purpose of Data Use

Hibajigame uses your information only for specific, legitimate purposes. Each use case has a clear reason:

• Account registration and management — creating and keeping your profile secure.
• Identity verification (KYC) — confirming age and identity in compliance with international regulations.
• Processing financial transactions — handling deposits and withdrawals securely.
• Customer support — resolving your complaints and questions quickly.
• Fraud and money laundering prevention — keeping the platform secure.
• Responsible gaming monitoring — identifying potential signs of addiction and providing support.
• Personalized experience — showing games and offers tailored to your preferences.
• Compliance with legal obligations — meeting the requirements of regulatory authorities.

4 Data Sharing Policy

Hibajigame may share your information with third parties only in limited, specific circumstances. Those circumstances are outlined below:

• Payment processors: Necessary information is shared with authorized payment partners to complete transactions.
• Regulatory authority: With government or licensing authorities as part of legal obligations.
• Technology service providers: With software and cloud partners that support the operation of the platform.
• Law enforcement agencies: When required by court order or for the purposes of an investigation.

• Data is not sold to advertising networks or data brokers.
• Your information is never shared with third parties for marketing purposes without your consent.
• Your usage history is never shared with other gaming platforms.

All third parties with whom data is shared are contractually required to comply with Hibajigame's data protection standards.

5 Data Security Measures

Hibajigame uses industry-leading technology to keep your data secure. Our security layers include:

• 256-bit SSL/TLS Encryption: All data transfers are conducted through encrypted channels.
• Two-factor authentication (2FA): An additional layer of protection to prevent unauthorized access to your account.
• Data masking: Sensitive information is masked before being stored in the database.
• Regular security audits: Regular penetration testing and audits conducted by third parties.
• Firewall & DDoS protection: Keeping systems protected against cyberattacks.
• Limited Access Policy: Only authorized personnel have access to specific data.

Please note — no one can guarantee 100% security on the internet. Keep your password confidential and contact our support team immediately if you notice any suspicious activity.

6 Cookies & tracking policy

Hibajigame uses cookies and similar technologies to operate its website and app. Cookies are small text files stored in your browser.

• Essential cookies: Essential for maintaining login sessions and ensuring security. These cannot be disabled.
• Performance cookies: Analyzes which pages of the website are most frequently visited.
• Functional cookies: To remember your preferred language and settings.
• Analytics cookies: Usage data is collected to improve service quality.

You can disable non-essential cookies at any time through your browser settings. Note that disabling certain cookies may limit some features of the platform.

7 Your data rights

Under international data protection law, all Hibajigame users are entitled to the following rights. We are fully committed to upholding them:

• Right of access: You can request to see all the information we hold about you.
• Right to Rectification: You may request correction of any inaccurate or incomplete information.
• Right to erasure: You may request deletion of your data under certain circumstances.
• Right to restrict processing: In certain circumstances, you may request that the processing of your information be restricted.
• Right to portability: You can request a copy of your information in a machine-readable format.
• Right to object: You may object to the use of your data for specific purposes.

8 Data Retention Period

Hibajigame does not retain data longer than necessary. Retention periods vary depending on the type of information:

• Account information: For the duration the account is active, and at least 5 years after closure (as required by law).
• Financial transaction records: Retention for up to 7 years is mandatory under applicable law.
• KYC documents: Up to 5 years after account closure.
• Gaming logs: Typically up to 2 years, after which it is automatically deleted.
• Support Contact: Retained for up to 2 years after resolution.

After the specified period, data is securely and permanently deleted or irreversibly anonymized.

9 Minor protection policy

Hibajigame strictly prohibits access to its services by anyone under the age of 18. Our platform is exclusively for adults.

• Age verification is mandatory at the time of registration.
• A government-issued ID is required as proof of age during the KYC process.
• Accounts suspected of belonging to a minor are suspended immediately.
• We do not knowingly collect any information from individuals under the age of 18.

10 Privacy Policy Updates

Hibajigame may update this Privacy Policy from time to time. When changes are made, here is what we do:

• You will be notified at your registered email address before any significant changes are made.
• The "Last Updated" date at the top of the page will be revised accordingly.
• Continued use of the platform after any changes will be considered acceptance of the updated policy.
• Previous versions are available upon request through the support team.

We recommend that you visit this page regularly to stay up to date with any changes to our policy.

11 Contact & Complaints

For any privacy-related questions, concerns, or requests, please contact our dedicated data protection team:

• Email: [email protected]
• Live chat: 24/7 support available on the platform
• Response Time: Usually within 24–48 hours